‘What’s on your mind?’ First Aid for Mental Health in C&YP


A practical skills-based approach for adults working with C&YP.

The causes of distress can be many and varied. How one person reacts or responds to a certain situation will be different from that of another. It is also important to note that just because someone is distressed or ‘stressed’ does not necessarily imply that they have a mental health problem. The purpose of this training is not to consider diagnosis of mental health problems – and whilst it is appropriate to be aware of the possibility of a mental health problem existing, it is more important to consider early recognition and appropriate responses to emotional and mental distress that may prevent continuing problems or a mental health problem manifesting.

At times, we adults can feel unsure as to how to approach someone who is distressed – the fear of intruding, making matters worse or not knowing what to say can leave us feeling ineffective and powerless; and the individual in distress is left feeling undervalued, isolated and vulnerable.

This training follows a 5Rs approach:

  • Recognise – spot the signs of (di)stress (including signs and symptoms of mental health problems).
  • Respond – appropriate responses and improved listening skills utilising the mnemonic HOLD
  • Refer – self-help as well as organisational assistance.
  • Record – internal mechanisms/data protection issues and confidentiality.
  • Review – check in and future support.


To develop skills that will support the recognition of and ways to respond to distress.


By the end of the training participants will:

  • Recognise the ways in which distress can manifest.
  • Have strategies to respond to distress appropriately.
  • Have improved confidence in supporting those experiencing distress.

Are you interested or need more information about this course?

Use the button below to send us a quick message, or alternatively call us on 01429 292835.